Soooo, I'm developing at the moment (using my l33t dotNet skillz) but I'm the programmer of last resort. I'm also the project manager. In fact, I'm the project team. Oh, how I long for the heady days when I had two programmers and a tester. Now I've just got me, and well. Sigh. Someone to help with testing. We'll call her A. We'll call my boss, B.
A has been supposed to be doing my unit testing (which is like beta testing, really) for aaaages. She's had 'other priorities'. And yesterday morning, she came to see me...
A: I can't test this week.
Me: Okay. Well, I was hoping to get it out of unit testing next week so...
A: I can't test this week though. I wanted to let you know.
Me: Perhaps you could get to it early next week.
A: Perhaps. [pause] I can't test it this week though. This is not the only thing I have to do. I have other priorities.
Me: [patiently] Okay.
Time passes.
Me: I'm a bit worried that the testing is getting delayed.
B: Didn't A negotiate a plan with you to get the testing done?
Me: No. A told me she couldn't do it.
B: [crankily] I told her to negotiate a time, not to put it off. What exactly did she say?
Me: She said she couldn't do it this week.
B: I'll talk to her and tell her to negotiate a time with you. She has to negotiate because she has other things that I need her to do, but I definitely want her to be doing your testing too.
Me: Okay.
Time passes.
B: I spoke to A. I told her that she definitely needs to improve her communication skills, and that she wasn't negotiating before.
Me: Okay.
B: So, I've [heavy emphasis] directed her to negotiate a time with you.
Me: Okay, thanks.
B: If she hasn't negotiated a time with you by Tuesday, let me know.
Me: Will do.
Time passes.
A: Linda, can I speak with you?
Me: Yes, sure.
A: When we were speaking before, you said that you wanted to get the testing done early next week.
Me: Yep. [Yay! Progress!]
A: I can't do it Monday or Tuesday.
Me: Oh. [Crap. No progress.]
A: I can maybe get to it Wednesday.
Me: Oh. How much time do you think it will take? How much do you estimate you still have left to do?
A: Only a couple of hours.
Me: Right.
A: I can't do the testing on Monday or Tuesday.
Me: [patiently, oh, so very patiently] Okay, well, I may have to speak with B...
A: But I can do it on Wednesday.
Me: I'll see what I can do when I speak to her about your time.
A: Okay. I can't do it on Monday or Tuesday. I have other priorities. [See how we're not even having a conversation? See?]
Me: Right.
A: [And this is it! Here comes the negotiation...] Is that okay with you?
Me: I'll speak to B and get back to you.
A: [crestfallen] Okay.
Did you miss it? Can you imagine what would have happened if I'd said yes? Rains of toads! Swarms of locusts! Biblical plagues of not-getting-the-testing-done-fucking-ever!
I'm thinking this might be a cultural thing though. Perhaps I should have said, "It must be done on Monday" every time she said she couldn't do it until Wednesday. I don't know. It's fairly frustrating. Especially since it's taken almost three and a half weeks to do a day of testing.
Does anyone else out there in gentle reader land have trouble with this kind of negotiation?
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